Steps to Justice
Mobile Website Redesign
Status: Completed | February 2018 – August 2018
We designed and a new mobile interface for the largest public legal education website in Ontario, Steps to Justice owned by Community Legal Education Ontario (“CLEO“). We validated our design through rigorous usability testing.
We also consulted with CLEO on their brand and marketing strategies and created a web analytics dashboards to help them track usage and identify insights into user behaviour.
Project Leads: Avery Au & Mari Zhou
UX Concept: Sam Horodezky, Veronica Wojnas, Ariana Cuvin, Francesca Oprandi, Donn Pasiliao, Jess Sun, Sheau Lih Vong, Kevin Sehra
Marketing Team: Rebecca Steele, Ronnie Pang & Soroush Eghbal Web Analytics Team: Josh Feldman & David Cullen
UX design, graphic design, marketing, corporate consulting, education, data science, technical writing, law, public policy & political science.
In January 2018, the The Action to Group on Access to Justice at the Law Society of Ontario facilitated a meeting between the CoLab and Community Legal Education Ontario (CLEO). We proposed a short-term project to improve CLEO’s highly successful website Steps to Justice. Our proposal was welcomed by CLEO’s leadership team who was excited to explore this collaboration.
In January 2018, the The Action to Group on Access to Justice at the Law Society of Ontario facilitated a meeting between the CoLab and Community Legal Education Ontario (CLEO). We proposed a short-term collaborative project to improve CLEO’s highly successful website Steps to Justice. Our proposal was enthusiastically received by CLEO’s leadership team.
- The UX Team developed proto-personas and explored their journey through the Steps to Justice website. They collected CLEO’s feedback on wireframe concepts for an improved mobile UX.
- The Media team modified exercises from Google’s brand sprint to conduct a branding workshop with CLEO.
- The Web Analytics team analyzed historical user behaviour, presented key insights, and led a workshop with CLEO staff on data analysis (Goals – Actions – Metrics – Evaluation framework ).